Sugar Flowers and Leaves Privacy Policy

Sugar Flowers and Leaves LLC (“ Sugar Flowers and Leaves”) provides www.sugarflowersandleaves.com (the “Website”) and related services for your personal non-commercial use only and subject to your compliance with this Privacy Policy Statement and Terms Sugar Flowers and Leaves Use Agreement (collectively the “Agreement”). Please read this Agreement carefully before using this Website. Your use of this Website constitutes your acceptance to be bound by this Agreement without limitation, qualification or change. If at any time you do not accept all the terms and conditions of this Agreement, you must immediately discontinue use of this Website. This Agreement sets forth Sugar Flowers and Leaves’ policies with respect to its operation of this Website.

Sugar Flowers and Leaves is the owner of this Website and retains all ownership rights to the information collected at this Website. Sugar Flowers and Leaves reserves the right to change, modify, add, or remove provisions of this Privacy Statement. Any changes to this Privacy Statement will be posted here, and we encourage you to check back from time to time.

Privacy Statement

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address.

This information may also include details about your use of this website, including:

Clicks, Internal links, Pages visited, Scrolling, Searches and Timestamps.

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Understanding Cookies or Tracking Information

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information such as your:

Billing and shipping address

Details relating to your purchase

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/legal/connect-account

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

You can disable these cookies by using a cookie banner to opt out. This is offered to you upon joining the site.

Financial Information

This Website may offer shopping services, which may be offered by us or by a firm that operates a store under contract with us. If our Website offers shopping or other commercial services, you will use a customer order form to request information, products, and services. The order form will ask you to give us contact information (like name or email address), financial information (like account or credit card numbers), and demographic information (like zip code)
We will use the financial information that you provide to bill you for products and services. By giving our Website your credit card and related personal information, you are authorizing our store to give that information to the merchant and credit card company in order to confirm and fulfill your order.
We will use contact information from the order form to fulfill your orders. We may also use contact data to get in touch with you when necessary. We will not otherwise use or distribute your financial information without your prior approval.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account

Your customer account password has been reset or updated

You’ve made a purchase

Your order is being delivered

Send photos of your flower order

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy

Web Hosting by Squarespace

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace requires these data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

Information about your browser, network, or device

Information about this site and the page you’re viewing on it

Your IP address

Security of Your Personal Information

Sugar Flowers and Leaves employs reasonable security measures consistent with standard industry practice, for information collected through this Website. We believe that we have adequate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of the information we collect on our Website. We also use internal protection to limit access to users’ personal information to only those employees who need the information to perform a specific job.

Personal Information on Children

The Children’s Online Privacy Protection Act of 1998 (“COPPA”), 15 U.S.C. §§ 6501-6505, governs information collected online from or about children under the age of 13. We do not knowingly collect such information without obtaining parental permission. COPPA requires parental permission before collecting personal information about children under the age of 13.

European Union and other Foreign Countries

This Website is governed by and operated in accordance with the laws of United States of America and is intended for enjoyment of residents of the United States. Sugar Flowers and Leaves LLC makes no representation that this Website is governed by or operated in accordance with the laws of other nations. By using this Website and submitting any personal information, visitors from outside of the United States acknowledge the this Website is subject to U.S. law, consent to the transfer of personal data to the U.S., and waive any claims that may arise under their own national laws.

Indemnification

You hereby agree to defend, indemnify and hold Sugar Flowers and Leaves LLC, its parent, subsidiaries and affiliated companies and its respective licensees, successors and assigns, harmless from and against any and all third party claims, actions or proceedings of any kind and from any and all damages, liabilities, costs and expenses, including reasonable attorney’s fees, relating to or arising out of your use of the Website, including, without limitation, any use of your Submission by Sugar Flowers and Leaves and any breach or alleged breach of any of your warranties, representations or agreements hereunder.

Terms and Conditions

These Terms and Conditions constitute the entire agreement between you and Sugar Flowers and Leaves These Terms and Conditions and the relationship between you and Sugar Flowers and Leaves shall be governed by the laws of the Pennsylvania without regard to its conflict of law provisions.
Sugar Flowers and Leaves failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect.

Questions

If you have any questions about this Privacy Statement, the practices of this Website, or your dealings with this Website, please email: designer@sugarflowersandleaves.com